Outage in Dynatrace Health
User Session Export Issue for SaaS Environments
Minor
September 25, 2026 - Started about 13 hours ago
Incident Report
We are aware of an issue affecting user session exports. Customers attempting an export may encounter the system notification, “Failed to export data: 500 Errors.” Our teams are actively working to mitigate the issue and restore normal functionality. Data Collection and Storage are not impacted as part of this situation.
We continue to work toward a mitigation and full resolution. We apologize for the disruption and appreciate your patience. We will provide our next update within 24 hours or sooner if additional information becomes available.
We continue to work toward a mitigation and full resolution. We apologize for the disruption and appreciate your patience. We will provide our next update within 24 hours or sooner if additional information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
about 13 hours ago - at 09/25/2026 09:57PM
We are aware of an issue affecting user session exports. Customers attempting an export may encounter the system notification, “Failed to export data: 500 Errors.” Our teams are actively working to mitigate the issue and restore normal functionality. Data Collection and Storage are not impacted as part of this situation.
We continue to work toward a mitigation and full resolution. We apologize for the disruption and appreciate your patience. We will provide our next update within 24 hours or sooner if additional information becomes available.
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