Outage in Dynatrace Health
AWS South America telemetry data ingest delay
Resolved Minor
September 30, 2026 - Started 16 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
**AWS South America Telemetry Data Ingest Delay** Dynatrace experienced a ~1.2-hour minor incident in the AWS South America region where logs, metrics, and events faced ingestion and processing delays. Traces and spans were unaffected. The issue was investigated and resolved by the Dynatrace team.
We are currently investigating an issue affecting telemetry data processing in the AWS South America region. As a result, customers may experience delays in the ingestion and processing of logs, metrics, and events. Traces and spans are not affected.
Our teams are actively investigating the issue and working to restore normal service. Our next update will be provided by 13:30 PM UTC, or sooner if significant new information becomes available. We apologize for the inconvenience.
Our teams are actively investigating the issue and working to restore normal service. Our next update will be provided by 13:30 PM UTC, or sooner if significant new information becomes available. We apologize for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
16 days ago - at 09/30/2026 11:33AM
We are currently investigating an issue affecting telemetry data processing in the AWS South America region. As a result, customers may experience delays in the ingestion and processing of logs, metrics, and events. Traces and spans are not affected.
Our teams are actively investigating the issue and working to restore normal service. Our next update will be provided by 13:30 PM UTC, or sooner if significant new information becomes available. We apologize for the inconvenience.
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