Outage in Dynatrace

Errors when accessing some setting pages in saas tenants

Resolved Minor
January 14, 2025 - Started 22 days ago - Lasted about 23 hours

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Outage Details

Access to some setting pages is resulting in an authorization error for customers on cluster version 1.306. We are currently investigating and will continue to update the status here.
Latest Updates ( sorted recent to last )
22 days ago - at 01/14/2025 07:42PM

Access to some setting pages is resulting in an authorization error for customers on cluster version 1.306. We are currently investigating and will continue to update the status here.

22 days ago - at 01/14/2025 09:21PM

This is still an active investigation, and we hope to share an update soon.

We appreciate your patience while work to resolve this issue.

22 days ago - at 01/14/2025 10:25PM

We have identified the problem that is causing the error pages. We're working on implementing a fix. If you require a workaround, please open a Support ticket.
Please reference this incident on our status page when creating a support ticket.

21 days ago - at 01/15/2025 10:57AM

We are still working on implementing a fix. If you require a workaround, please open a Support ticket. Please reference this incident on our status page when creating a support ticket.

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