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Outage in Dynatrace

Attachments not available on support conversations

Resolved Minor
April 25, 2025 - Started 12 months ago - Lasted about 3 hours

Incident Report

We are aware of an issue that is preventing attachments from loading in support tickets and chats. We are investigating and will provide further updates as soon as possible.

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Latest Updates ( sorted recent to last )
12 months ago - at 04/25/2025 07:25PM

We are aware of an issue that is preventing attachments from loading in support tickets and chats. We are investigating and will provide further updates as soon as possible.

12 months ago - at 04/25/2025 08:00PM

We are seeing improvements to the customer attachment interface and are continuing to investigate the root cause. If you are experiencing issues uploading attachments, please let your support agent know. We will continue to provide updates as soon as possible.

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