Outage in Dynatrace
Intermittent failures when pulling OneAgent container images
Resolved Minor
May 22, 2025 - Started 11 months ago
- Lasted about 13 hours
Incident Report
We're investigating the availability of OneAgent 1.313.38 in the Kubernetes image registry. We recommend not updating to this version at this time. We will update you with more information as soon as we have the next steps.
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11 months ago - at 05/22/2025 07:45PM
We're investigating the availability of OneAgent 1.313.38 in the Kubernetes image registry. We recommend not updating to this version at this time. We will update you with more information as soon as we have the next steps.
11 months ago - at 05/22/2025 09:16PM
After further investigation, we have determined that this is not specific to the 1.313.38 OneAgent version. The issue can present itself when attempting to pull an image from the Dynatrace registry. The error returned is "context cancelled".
This is currently under investigation, and we have a workaround. Please contact Support for details.
We will continue to update here when new information is available.
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Support ticket access (Zendesk) - 18 days ago
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