Outage in Dynatrace

Intermittent failures when pulling OneAgent container images

Minor
May 22, 2025 - Started about 6 hours ago

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Outage Details

We're investigating the availability of OneAgent 1.313.38 in the Kubernetes image registry. We recommend not updating to this version at this time. We will update you with more information as soon as we have the next steps.
Latest Updates ( sorted recent to last )
about 7 hours ago - at 05/22/2025 07:45PM

We're investigating the availability of OneAgent 1.313.38 in the Kubernetes image registry. We recommend not updating to this version at this time. We will update you with more information as soon as we have the next steps.

about 6 hours ago - at 05/22/2025 09:16PM

After further investigation, we have determined that this is not specific to the 1.313.38 OneAgent version. The issue can present itself when attempting to pull an image from the Dynatrace registry. The error returned is "context cancelled".

This is currently under investigation, and we have a workaround. Please contact Support for details.

We will continue to update here when new information is available.

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