Outage in Dynatrace
Potential ingest metrics delays in the latest Dynatrace UI
Resolved Minor
August 07, 2025 - Started 1 day ago
- Lasted about 3 hours
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Outage Details
We are investigating potential delays in the ingestion of metrics data, as well as possible data duplication affecting EU Central and South America deployments when using the latest Dynatrace UI. We started to observe the delay as of 4:45 AM UTC.
The data can still be accessed in the classic Dynatrace UI.
We are actively working on the mitigation and will share the next update when new information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience.
The data can still be accessed in the classic Dynatrace UI.
We are actively working on the mitigation and will share the next update when new information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience.
Latest Updates ( sorted recent to last )
1 day ago - at 08/07/2025 08:58AM
We are investigating potential delays in the ingestion of metrics data, as well as possible data duplication affecting EU Central and South America deployments when using the latest Dynatrace UI. We started to observe the delay as of 4:45 AM UTC.
The data can still be accessed in the classic Dynatrace UI.
We are actively working on the mitigation and will share the next update when new information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience.
1 day ago - at 08/07/2025 10:04AM
We confirm that South America deployment is fully operational again. In EU Central deployment the issue with newly ingested data is also mitigated, but the backlog still needs time to be processed.
If you continue to experience related symptoms, please open a support ticket so we can assist you directly.
We apologize for any inconvenience this may cause and appreciate your patience.
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