Cost data may not be visible in the account management page

We observe missing cost data in the account management page since Thursday, August 14th.

No data is lost and will be available after resolution.

We are currently working on a resolution and will provide updates as we make progress. We apologize for any inconvenience this may cause and appreciate your patience.

Our internal teams have identified the cause of the issue and are currently working on steps to reprocess cost data to restore normal operation. We thank you for your continued patience as we work to fully resolve this incident. Thank you.

We’re pleased to share that some of the initial mitigation steps have successfully completed, and cost data is now beginning to reprocess. Our team is actively working to reprocess all data from the past three days. While this process will take some time, we want to reassure you that no data has been lost.
We’ll continue to closely monitor the situation and provide updates as we move toward full resolution. We appreciate your understanding and continued support.