Outage in Dynatrace

Potential Issue with updating or adding extensions from the Hub

Resolved Minor
August 28, 2025 - Started 16 days ago - Lasted 1 day

Need to monitor Dynatrace outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Dynatrace, and never miss an outage again.
Start Free Trial

Outage Details

Multiple customers reported that they are unable to update their extensions or add extensions via in-UI functionality. Uploading the extension manually (after downloading from the public hub) works. We are currently working with internal teams to determine cause and mitigation. We will provide further updates as we receive them.
Latest Updates ( sorted recent to last )
16 days ago - at 08/28/2025 06:13PM

Multiple customers reported that they are unable to update their extensions or add extensions via in-UI functionality. Uploading the extension manually (after downloading from the public hub) works. We are currently working with internal teams to determine cause and mitigation. We will provide further updates as we receive them.

15 days ago - at 08/28/2025 10:25PM

We have identified possible cause into the issue relating to updating or adding extension via the Hub. We have a workaround in place and have communicated to customers who have reported impact. We will continue to monitor for new reports of customer impact and provide more updates as they become available. Thank you for your patience while we work to fully resolve the issue.

15 days ago - at 08/29/2025 12:06PM

We have identified the root cause of the issue, impacting the ability to update or add extensions via the in-UI functionality.
Our engineering teams have developed a fix, which is undergoing thorough testing before being rolled out to all customers. The existing workaround (manual upload after downloading from the public hub) remains available and effective. We will provide an update once the fix is deployed. Thank you for your continued patience.

Burned by Vendor Downtime? Never Again with Our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook