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Outage in Dynatrace

Span Ingest Delay in a Single Dynatrace Deployment

Resolved Minor
October 07, 2025 - Started 6 months ago - Lasted about 8 hours

Incident Report

We are actively investigating an issue causing ingest lag in one of our production Dynatrace deployments. Customers on that deployment may experience delays in data ingestion of spans. The full scope of the impact is still being evaluated.

Our engineering team is prioritizing resolution and will continue to provide updates as more information becomes available.

If you are experiencing issues and need assistance, please open a support case so we can help address your specific situation.

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Latest Updates ( sorted recent to last )
6 months ago - at 10/07/2025 10:17PM

We are actively investigating an issue causing ingest lag in one of our production Dynatrace deployments. Customers on that deployment may experience delays in data ingestion of spans. The full scope of the impact is still being evaluated.

Our engineering team is prioritizing resolution and will continue to provide updates as more information becomes available.

If you are experiencing issues and need assistance, please open a support case so we can help address your specific situation.

6 months ago - at 10/07/2025 11:29PM

We have taken the necessary mitigation steps and have observed a significant improvement in the ingest lag recovery rate.

Our engineering team is continuing to investigate the root cause and will provide updates as more information becomes available.

If you are experiencing any issues and require assistance, please open a support case so we can help address your specific situation.

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