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Outage in Dynatrace

Dynatrace Platform Tenant UI Access Issues in a Single GCP Deployment

Resolved Minor
March 02, 2026 - Started 1 day ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Multiple customers experienced HTTP 500 errors when accessing their Dynatrace Platform Tenant UI in the US-East GCP deployment, with additional impacts to data ingestion and system accessibility. The incident lasted 2.2 hours, during which teams identified the root cause and applied mitigation efforts that restored functionality, though customers experienced intermittent service availability during the resolution process.

We are currently investigating an issue where multiple customers are encountering HTTP 500 errors when attempting to access their Dynatrace Platform Tenant UI in US-East GCP deployment.

We will provide further updates as more information becomes available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
1 day ago - at 03/02/2026 08:31PM

We are currently investigating an issue where multiple customers are encountering HTTP 500 errors when attempting to access their Dynatrace Platform Tenant UI in US-East GCP deployment.

We will provide further updates as more information becomes available. Thank you for your patience.

1 day ago - at 03/02/2026 09:13PM

The investigation is ongoing, and we have identified impacts to data ingestion and system accessibility. Our teams are working to determine the root cause so appropriate mitigation can be applied.

We apologize for the inconvenience and will continue to share updates here as more information becomes available.

1 day ago - at 03/02/2026 09:41PM

We have identified the underlying issue causing impacts to data ingestion and system accessibility. Our teams are actively working on mitigation to restore full functionality.

1 day ago - at 03/02/2026 10:20PM

Mitigation efforts are currently underway. During this time, customers may experience intermittent periods where services appear to function normally; however, impact may still occur while our mitigation steps continue to be applied.

Our teams remain actively engaged and we will provide further updates as progress continues.

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