Outage in Dynatrace
Intermittent issues with live chat
Resolved Minor
November 04, 2025 - Started 4 months ago
- Lasted about 6 hours
Incident Report
We are aware of issues being experienced in live chat that may cause disconnections and slowness when loading.
If you require assistance and are unable to access live chat, please create a support ticket at https://support.dynatrace.com
We are investigating and will update further shortly.
If you require assistance and are unable to access live chat, please create a support ticket at https://support.dynatrace.com
We are investigating and will update further shortly.
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Latest Updates ( sorted recent to last )
4 months ago - at 11/04/2025 08:59PM
We are aware of issues being experienced in live chat that may cause disconnections and slowness when loading.
If you require assistance and are unable to access live chat, please create a support ticket at https://support.dynatrace.com
We are investigating and will update further shortly.
4 months ago - at 11/04/2025 11:34PM
We have observed improvements in incoming chats and will continue working on a complete resolution.
If you require assistance and are unable to access live chat, please create a support ticket at https://support.dynatrace.com
We apologise for the inconvenience this has caused and will keep the status updated.
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