AWS monitoring connection issue after upgrading Saas ActiveGate v1.327

We have identified an AWS integration connection issue affecting AWS monitoring after the SaaS environment ActiveGate v1.327 upgrade. You may see credential related errors in the UI and logs. We’re currently investigating, and in the meantime please open a support ticket if you are experiencing these issues. If your auto-update is disabled, please hold off on manually upgrading your environment ActiveGate to v1.327. Thank you for your understanding.

We are still investigating AWS integration connection issues after the environment ActiveGate v1.327 upgrade. We are currently isolating the root cause and working on a workaround. If you are experiencing issues, please open a support case. If your auto-update is disabled, please hold off on manually upgrading your environment ActiveGate to v1.327

We have identified an issue with a change to the AWS IMDS v2 that disables monitoring. If you are currently using a proxy in your AWS configuration, you may be affected by this issue.

We're working on a fix to solve this issue, and a workaround is available. If you're affected, please open a Support ticket so that our team can assist you.

We will update here when the fix is ready to be rolled out to all SaaS tenants. We apologize for the inconvenience.