Outage in Dynatrace

Problems Not Closing After Update to OneAgent v1.327

Resolved Minor
December 10, 2025 - Started 2 days ago - Lasted about 6 hours

Incident Report

We have identified an issue causing Problems to remain open and not close automatically after conditions return to normal.

Our team is actively rolling out a fix. If you are experiencing this issue, please upgrade to OneAgent v1.327.51 as it becomes available in your environment.

We'll continue to provide updates as they become available.

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Latest Updates ( sorted recent to last )
2 days ago - at 12/10/2025 10:37PM

We have identified an issue causing Problems to remain open and not close automatically after conditions return to normal.

Our team is actively rolling out a fix. If you are experiencing this issue, please upgrade to OneAgent v1.327.51 as it becomes available in your environment.

We'll continue to provide updates as they become available.

2 days ago - at 12/10/2025 11:19PM

The rollout of OneAgent v1.327.51 has been successfully completed. Customers can now update to this version in their environments.

We have transitioned to a Monitoring state. If further support is needed after upgrade, please open a support case to get further assistance.

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