e-Boks Outage History

A problem with the public Digital Post solution prevented users from logging into e-Boks via NemLog-in for 5.5 hours. Users could still access e-Boks through the mobile app as an alternative. The issue was reported to the Danish Agency for Digital Government, who implemented a fix to resolve the login problem.

The public NemLog-in solution experienced problems that prevented users from logging into e-Boks through the web interface for 10 minutes. Users could still access e-Boks through the mobile app as an alternative during the outage. The issue was reported to the Danish Agency for Digital Government and has been resolved.

e-Boks experienced operational disruptions affecting web client users in Denmark, Sweden, and Norway, as well as the International REST API, lasting 1.9 hours. Mobile device access remained available throughout the incident as a workaround. The issue was identified, fixed, and fully resolved after monitoring confirmed the solution was working properly.

The e-Boks service experienced a 2.2-hour outage where users could not log in via the public NemLog-in solution due to problems with the public digital mail system. Users could still access e-Boks through the mobile app as an alternative during the incident. The issue was reported to the Danish Agency for Digital Government, a fix was implemented and monitored, and the service was fully restored.