Outage in Easypost
UPS: Reduced Performance and Elevated Error Rates
Resolved MajorIncident Report
Summary AI Generated
EasyPost experienced a 3.5-hour outage affecting UPS DAP (EasyPost-provided) accounts, causing elevated API error rates that prevented customers from requesting UPS rates or creating shipments. UPS BYOA accounts and other carriers remained unaffected throughout the incident. UPS implemented a fix that restored full DAP operations by resolution.
We're experiencing reduced performance and increased authentication errors. We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/23/2026 12:36AM
UPS DAP operations have fully recovered. Customers using EasyPost-provided UPS (DAP) accounts can once again request UPS rates and create UPS shipments without issue. UPS BYOA accounts and other carriers operated normally. We appreciate your patience while we worked with UPS to resolve this issue.
MONITORING
2 days ago - at 07/23/2026 12:17AM
We are continuing to work toward full recovery of UPS DAP operations. Some customers using EasyPost-provided UPS (DAP) accounts may still experience errors while we complete the final steps to restore service. We are monitoring closely and will confirm once fully resolved. UPS BYOA accounts and other carriers continue to operate normally.
MONITORING
2 days ago - at 07/22/2026 11:20PM
UPS has implemented a fix and UPS DAP operations are recovering. We are monitoring to confirm full stability. UPS BYOA accounts continue to operate normally.
IDENTIFIED
2 days ago - at 07/22/2026 10:07PM
The issue has been identified as an elevated error rate from UPS APIs for all UPS DAP operations. UPS DAP accounts are experiencing an outage. UPS BYOA accounts are now operating normally.
INVESTIGATING
2 days ago - at 07/22/2026 09:07PM
We're experiencing reduced performance and increased authentication errors. We are currently investigating the issue.
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