Outage in EBANX
Degraded partner performance
Resolved MajorIncident Report
We are currently experiencing degraded performance with our Nequi payment partner in Colombia. The issue began at 01:24 UTC and remains ongoing. Our team is actively in touch with the provider and will share updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/13/2025 09:09PM
The degraded performance issue affecting our Nequi payment partner in Colombia has been resolved. As of 18:30 UTC, services have returned to normal, and transactions are processing as expected.
IDENTIFIED
10 months ago - at 06/13/2025 07:12PM
We are currently experiencing degraded performance with our Nequi payment partner in Colombia. The issue began at 01:24 UTC and remains ongoing. Our team is actively in touch with the provider and will share updates as they become available.
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