Outage in EBANX
Degraded partner performance
Resolved MinorIncident Report
We are currently experiencing degraded performance with Cross Border card transactions via our payment partner in Brazil. The issue began at 12:43 UTC and is still ongoing. Our team is actively monitoring the situation in coordination with the provider, and we will share updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/23/2025 01:59PM
The degraded performance issue affecting our Cross Border card transactions has been resolved. As of 13:39 UTC, services have returned to normal, and transactions are processing as expected. We will continue to monitor the situation closely and share a summary report if necessary.
INVESTIGATING
10 months ago - at 06/23/2025 01:30PM
We are currently experiencing degraded performance with Cross Border card transactions via our payment partner in Brazil. The issue began at 12:43 UTC and is still ongoing. Our team is actively monitoring the situation in coordination with the provider, and we will share updates as they become available.
Latest EBANX outages
[Payout] [Mexico] SPEI Incident - 12 days ago
[Brazil][PIX] Payment Processing Degradation - 29 days ago
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