Outage in EBANX

Partner Outage

Resolved Major
July 03, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a major incident with our OXXOPay partner in Mexico. The issue began at 01:49 UTC and is currently ongoing. Payment confirmation is currently stopped. Our team is actively in touch with the provider and will share updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/03/2025 03:34AM

The issue affecting our OXXOPay partner has been resolved. As of 03:10 UTC, services have returned to normal, and payment confirmations are processing as expected. We will continue to monitor the situation closely and share a summary report if necessary.

IDENTIFIED 4 days ago - at 07/03/2025 02:51AM

We are currently experiencing a major incident with our OXXOPay partner in Mexico. The issue began at 01:49 UTC and is currently ongoing. Payment confirmation is currently stopped. Our team is actively in touch with the provider and will share updates as they become available.

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