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Outage in EBANX

[BR] Brazilian bank instability affecting PIX transactions

Resolved Major
September 05, 2025 - Started 8 months ago - Lasted 30 minutes
Official incident page

Incident Report

We have detected failures in PIX processing in Brazil, due to an outage in the service provided by one of our partner banks. Our team is actively getting in touch with the bank to understand the root cause and restore the service as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/05/2025 04:39PM

The PIX processing failures in Brazil have been resolved. The incident occurred from 2025-09-05 14:57 UTC to 16:01 UTC, and the service is now operating normally.

IDENTIFIED 8 months ago - at 09/05/2025 04:12PM

We have detected failures in PIX processing in Brazil, due to an outage in the service provided by one of our partner banks. Our team is actively getting in touch with the bank to understand the root cause and restore the service as quickly as possible.

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