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Outage in EBANX

[BR] Second occurencce of Brazilian bank instability affecting PIX transactions

Resolved Major
September 06, 2025 - Started 8 months ago - Lasted 40 minutes
Official incident page

Incident Report

We have detected failures in PIX processing in Brazil again, due to an outage in the service provided by one of our partner banks. Our team is actively getting in touch with the bank to understand the root cause and restore the service as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/06/2025 01:45AM

Service back to normal. Incident window from 22:45 UTC to 01:20 UTC.

MONITORING 8 months ago - at 09/06/2025 01:21AM

We have detected failures in PIX processing in Brazil again, due to an outage in the service provided by one of our partner banks. Our team is actively getting in touch with the bank to understand the root cause and restore the service as quickly as possible.

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