Outage in EBANX
[Chile] High error rate affecting ewallet payment processing in Chile
Resolved MajorIncident Report
We have detected failures in ewallet processing in Chile with one of our providers. Our team is actively working with our partners to restore the service as quickly as possible and we'll keep it updated.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/19/2025 02:47PM
The incident is now resolved.
IDENTIFIED
about 1 month ago - at 09/19/2025 11:45AM
We are in touch with the partner ewallet provider to help resolving the issue.
INVESTIGATING
about 1 month ago - at 09/19/2025 10:26AM
We have detected failures in ewallet processing in Chile with one of our providers. Our team is actively working with our partners to restore the service as quickly as possible and we'll keep it updated.
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