Outage in EBANX

[Brazil] PIX payment processing degradation

Resolved Major
September 19, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

Need to monitor EBANX outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including EBANX, and never miss an outage again.
Start Free Trial

Outage Details

We have detected failures in PIX processing in Brazil. Our team is actively working to verify the root cause for the degradation. EBANX team will keep this thread updated every 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/19/2025 12:20PM

Service back to normal SLA.

MONITORING 5 days ago - at 09/19/2025 11:44AM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 09/19/2025 11:20AM

The service is back to normal. We are monitoring closely.

INVESTIGATING 5 days ago - at 09/19/2025 10:48AM

We have detected failures in PIX processing in Brazil. Our team is actively working to verify the root cause for the degradation.
EBANX team will keep this thread updated every 30 minutes.

Latest EBANX outages

Degraded partner performance - about 2 hours ago
Local processing instability - about 8 hours ago
[Nigeria & Kenya] Degraded card partners performance - about 10 hours ago
[Chile] High error rate affecting ewallet payment processing in Chile - 5 days ago
Service instability when processing Verve card brand transactions in Nigeria - 12 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook