Outage in EBANX

[Nigeria & Kenya] Degraded card partners performance

Resolved Major
September 24, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing degraded performance with our card payments in Nigeria and Kenya. The issue began at 08:30 UTC and remains ongoing. Our team is actively monitoring the situation in collaboration with the payment providers and will share updates as they become available.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 09/24/2025 05:28PM

The incident is now resolved.

INVESTIGATING 26 days ago - at 09/24/2025 12:41PM

We are continuing to investigate this issue.

INVESTIGATING 26 days ago - at 09/24/2025 12:29PM

We are currently experiencing degraded performance with our card payments in Nigeria and Kenya. The issue began at 08:30 UTC and remains ongoing. Our team is actively monitoring the situation in collaboration with the payment providers and will share updates as they become available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook