Outage in EBANX

[Nigeria & Kenya] Degraded card partners performance

Resolved Major
September 24, 2025 - Started about 11 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing degraded performance with our card payments in Nigeria and Kenya. The issue began at 08:30 UTC and remains ongoing. Our team is actively monitoring the situation in collaboration with the payment providers and will share updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 09/24/2025 05:28PM

The incident is now resolved.

INVESTIGATING about 11 hours ago - at 09/24/2025 12:41PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 09/24/2025 12:29PM

We are currently experiencing degraded performance with our card payments in Nigeria and Kenya. The issue began at 08:30 UTC and remains ongoing. Our team is actively monitoring the situation in collaboration with the payment providers and will share updates as they become available.

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