Outage in EBANX
[Nigeria & Kenya] Degraded card partners performance
Resolved MajorIncident Report
We are currently experiencing degraded performance with our card payments in Nigeria and Kenya. The issue began at 08:30 UTC and remains ongoing. Our team is actively monitoring the situation in collaboration with the payment providers and will share updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/24/2025 05:28PM
The incident is now resolved.
INVESTIGATING
26 days ago - at 09/24/2025 12:41PM
We are continuing to investigate this issue.
INVESTIGATING
26 days ago - at 09/24/2025 12:29PM
We are currently experiencing degraded performance with our card payments in Nigeria and Kenya. The issue began at 08:30 UTC and remains ongoing. Our team is actively monitoring the situation in collaboration with the payment providers and will share updates as they become available.
Latest EBANX outages
[Brazil] PIX payment processing flow degradation - 5 days ago
[Colombia] QR Code payments experiencing errors - 19 days ago
Brazilian PIX confirmation delay - 21 days ago
Degraded partner performance - 26 days ago
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