Outage in EBANX
[Colombia] QR Code payments experiencing errors
Resolved MajorIncident Report
Our team has identified an instability affecting eWallet payments in Colombia through one of our partners. The first occurrence was detected at 07:02 UTC. We are actively engaging with their team to investigate the root cause and are closely monitoring the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/01/2025 07:39AM
The service is back to normal and last error was seen at 07:29 UTC.
IDENTIFIED
about 1 month ago - at 10/01/2025 07:16AM
Our team has identified an instability affecting eWallet payments in Colombia through one of our partners. The first occurrence was detected at 07:02 UTC. We are actively engaging with their team to investigate the root cause and are closely monitoring the situation.
Latest EBANX outages
[South Africa] Degraded partner performance - 4 days ago
[Colombia] Partner Outage - 4 days ago
[Brazil] PIX payment processing flow degradation - 20 days ago
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