Outage in EBANX

[Brazil] PIX payment processing flow degradation

Resolved Major
October 15, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

An issue with PIX has been identified. We're investigating the root cause of the problem to fix it and are actively working to re-establish the service. We’ll share updates as soon as they’re available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/15/2025 04:57AM

PIX service has been fully restored and is now stable. We’ll continue to monitor to ensure everything remains operational.

MONITORING 3 days ago - at 10/15/2025 04:29AM

We’ve been seeing successful PIX payments since 04:25 UTC. The service is recovering, and we’re currently monitoring its stability.

IDENTIFIED 3 days ago - at 10/15/2025 04:22AM

An issue with PIX has been identified. We're investigating the root cause of the problem to fix it and are actively working to re-establish the service. We’ll share updates as soon as they’re available.

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