Outage in EBANX
[Colombia] Partner Outage
Resolved MajorIncident Report
We are currently experiencing an outage with our Nequi payment partner in Colombia. The issue began at 22:32 UTC and remains ongoing. Our team is actively monitoring the situation and will share updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/31/2025 01:12AM
The outage issue affecting our Nequi payment partner in Colombia has been resolved. As of 00:23 UTC, services have returned to normal and transactions are processing as expected. Our team will keep closely monitoring
IDENTIFIED
4 days ago - at 10/30/2025 11:32PM
We are currently experiencing an outage with our Nequi payment partner in Colombia. The issue began at 22:32 UTC and remains ongoing. Our team is actively monitoring the situation and will share updates as they become available.
Latest EBANX outages
[South Africa] Degraded partner performance - 3 days ago
[Brazil] PIX payment processing flow degradation - 20 days ago
[Colombia] QR Code payments experiencing errors - about 1 month ago
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