Outage in EBANX
[Mexico] Degraded SPEI Payout Partner Performance
Resolved MinorIncident Report
We are currently experiencing degraded performance with our SPEI payout partner in Mexico. The issue began at 02:33 UTC and is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/19/2025 07:14AM
The degraded performance issue affecting our SPEI payouts in Mexico has been resolved, and transactions are processing as expected. We will continue to monitor the situation closely and share a summary report if necessary.
INVESTIGATING
4 months ago - at 11/19/2025 05:42AM
We are currently experiencing degraded performance with our SPEI payout partner in Mexico. The issue began at 02:33 UTC and is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
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