Outage in EBANX

[Nigeria] Cards Transactions – Payment Processing Instability

Resolved Minor
November 20, 2025 - Started 23 days ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified processing issues affecting credit and debit cards in Nigeria. We have already contacted our partners regarding this matter and are waiting for further feedback. We will provide an update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/21/2025 11:10AM

The issue affecting payment processing using some cards on Nigeria has been resolved. We will continue to monitor performance to ensure stability.

INVESTIGATING 23 days ago - at 11/20/2025 09:00PM

Our partners are continuing to investigate the root cause of the processing issues affecting some cards in Nigeria. We remain in close contact with their team and will provide further updates once we have significant progress to report.

INVESTIGATING 23 days ago - at 11/20/2025 05:11PM

We have identified processing issues affecting credit and debit cards in Nigeria. We have already contacted our partners regarding this matter and are waiting for further feedback. We will provide an update as soon as more information becomes available.

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