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Outage in EBANX

[Nigeria] Verve Cards Transactions – Payment Processing Instability

Resolved Minor
November 26, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified processing issues affecting VERVE cards in Nigeria. We have already contacted our partners regarding this matter and are waiting for further feedback. We will provide an update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/26/2025 04:31PM

Service reestablished.

MONITORING 2 months ago - at 11/26/2025 02:54PM

We are monitoring the Verve approval rate and seems to be backing to normal.

INVESTIGATING 2 months ago - at 11/26/2025 02:19PM

We have identified processing issues affecting VERVE cards in Nigeria. We have already contacted our partners regarding this matter and are waiting for further feedback. We will provide an update as soon as more information becomes available.

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