Outage in EBANX
[Colombia] NEQUI Transactions – Payment Processing Instability
Resolved MajorIncident Report
We have identified instability affecting NEQUI transactions in Colombia. Our provider has confirmed that they are facing an ongoing incident, and we will continue following up with them.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 11/26/2025 04:04PM
Service reestablished.
MONITORING
18 days ago - at 11/26/2025 03:20PM
Nequi has recovered its services and we are continuing to monitor.
IDENTIFIED
18 days ago - at 11/26/2025 02:56PM
We have identified instability affecting NEQUI transactions in Colombia. Our provider has confirmed that they are facing an ongoing incident, and we will continue following up with them.
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