Outage in EBANX

[Mexico] OXXOPay Transactions – Payment Processing Instability

Resolved Major
December 03, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing instability with our OXXOPay provider in Mexico. The issue began at 05:10 UTC and is still ongoing. Our team is monitoring the situation closely in partnership with the provider, and we will share updates as soon as new information becomes available.

Need to monitor EBANX outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/03/2025 01:13PM

The incident is now resolved.

INVESTIGATING about 1 month ago - at 12/03/2025 07:33AM

We are currently experiencing instability with our OXXOPay provider in Mexico. The issue began at 05:10 UTC and is still ongoing. Our team is monitoring the situation closely in partnership with the provider, and we will share updates as soon as new information becomes available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook