Outage in EBANX
[Colombia] Degradation in E-Wallet processing
Resolved MajorIncident Report
We are currently experiencing degraded performance affecting Nequi services in Colombia. The issue originally began at 13:48 UTC and has reoccurred at 19:35 UTC.
Our team is actively monitoring the situation, following up with Nequi. We will continue to provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 02/04/2026 12:00AM
This incident has been resolved.
IDENTIFIED
about 11 hours ago - at 02/03/2026 07:48PM
We are currently experiencing degraded performance affecting Nequi services in Colombia. The issue originally began at 13:48 UTC and has reoccurred at 19:35 UTC.
Our team is actively monitoring the situation, following up with Nequi. We will continue to provide updates as more information becomes available.
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