Outage in ecobee

Interruption to Smart Buildings

Resolved Minor
June 18, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.

Outage Details

It looks like ecobee Smart Buildings is experiencing a service interruption. The good news is ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment. Rest assured, the ecobee app, web portal and third-party apps will be up and running as soon as possible. We appreciate your patience and apologize for any inconvenience this has caused. Stay tuned for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/18/2025 07:44PM

We’re happy to share that the problem we were experiencing with ecobee Smart Buildings has been resolved.

MONITORING about 1 month ago - at 06/18/2025 07:08PM

Good news, we’ve fixed the issue and are keeping an eye on the results.

INVESTIGATING about 1 month ago - at 06/18/2025 05:26PM

It looks like ecobee Smart Buildings is experiencing a service interruption. The good news is ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment. Rest assured, the ecobee app, web portal and third-party apps will be up and running as soon as possible. We appreciate your patience and apologize for any inconvenience this has caused. Stay tuned for updates.

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