Pricing Log In

Outage in ecobee

Interruption to ecobee Mobile Services

Resolved Major

November 18, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobee Mobile Services and a fix is in the works.

Components affected

ecobee Public API ecobee Mobile Services

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 06:45PM

And that’s all, folks! The incident we were experiencing has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

MONITORING 2 months ago - at 11/18/2025 04:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/18/2025 03:53PM

We continue to experience a service degradation due to an ongoing CloudFlare outage. Our team is working on restoring full services as soon as possible.

IDENTIFIED 2 months ago - at 11/18/2025 03:52PM

We continue to experience a service degradation due to an ongoing CloudFlare outage. Our team is working on restoring full services as soon as possible.

IDENTIFIED 2 months ago - at 11/18/2025 02:43PM

We continue to experience a service interruption due to an ongoing CloudFlare outage. Our team is working on restoring full services as soon as possible.

IDENTIFIED 2 months ago - at 11/18/2025 02:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 11/18/2025 01:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 11/18/2025 01:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 11/18/2025 01:34PM

Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobee Mobile Services and a fix is in the works.

Latest ecobee outages

Interruption to ecobee Smart Security Online Services - 3 days ago

Interruption to ecobee Integration Services - 12 days ago

Interruption to ecobee Mobile Services - 3 months ago

Interruption to SmartCamera Online Services - 3 months ago

Interruption to Subscriptions - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook