Outage in ecobee

Interruption to ecobee Integration Services

Resolved Minor
August 27, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/27/2025 06:46AM

Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

MONITORING about 2 months ago - at 08/27/2025 06:23AM

We've implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

INVESTIGATING about 2 months ago - at 08/27/2025 04:15AM

We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

Latest ecobee outages

Interruption to Subscriptions - about 3 hours ago
Interruption to SmartCamera Online Services - about 5 hours ago
Interruption to Alexa Voice Service - about 5 hours ago
Interruption to ecobee Integration Services - about 2 months ago
Interruption to All Online Services - 3 months ago

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