Outage in ecobee

Interruption to ecobee Integration Services

Resolved Major
August 27, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/27/2025 10:56PM

Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

MONITORING about 2 months ago - at 08/27/2025 08:50PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 08/27/2025 08:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 08/27/2025 07:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/27/2025 07:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/27/2025 06:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/27/2025 06:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/27/2025 05:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 08/27/2025 05:19PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 08/27/2025 05:15PM

We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

Latest ecobee outages

Interruption to Subscriptions - about 3 hours ago
Interruption to SmartCamera Online Services - about 5 hours ago
Interruption to Alexa Voice Service - about 5 hours ago
Interruption to ecobee Integration Services - about 2 months ago
Interruption to All Online Services - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook