Outage in ecobee

Interruption to ecobee Integration Services

Resolved Major
August 27, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/27/2025 10:56PM

Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

MONITORING 3 months ago - at 08/27/2025 08:50PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 08/27/2025 08:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 08/27/2025 07:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 08/27/2025 07:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 08/27/2025 06:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 08/27/2025 06:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 08/27/2025 05:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 08/27/2025 05:19PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 08/27/2025 05:15PM

We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

Latest ecobee outages

Interruption to ecobee Mobile Services - about 22 hours ago
Interruption to ecobee Mobile Services - 26 days ago
Interruption to SmartCamera Online Services - 30 days ago
Interruption to Subscriptions - about 1 month ago
Interruption to SmartCamera Online Services - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook