Outage in EcoStruxure IT

Possible service issue

Resolved Minor
January 25, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Need to monitor EcoStruxure IT outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including EcoStruxure IT, and never miss an outage again.
Start Free Trial

Outage Details

Our automated monitoring system have detected a possible service issue. Our engineers are currently investigating and we will update the status page shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/25/2023 11:25AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 01/25/2023 10:04AM

The issue has been identified and a fix is being implemented by our upstream network provider

INVESTIGATING about 2 years ago - at 01/25/2023 08:48AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/25/2023 08:35AM

We have detected an issue with our upstream network provider, preventing us from receiving some data. This affects our ability to process alarms, measurements, and other data from EcoStructure IT Gateways. Not all Gateways are impacted. We are investigating.

INVESTIGATING about 2 years ago - at 01/25/2023 08:26AM

Our automated monitoring system have detected a possible service issue. Our engineers are currently investigating and we will update the status page shortly.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook