Outage in EcoStruxure IT
Issue with smart connect device registration
Resolved MinorIncident Report
Issue with smart connect service impacting claiming/un-claiming and receiving new measurements/alarms
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 11/30/2023 10:20AM
This incident have been resolved and the connectivity with smart-connect UPSs seems to have stabilized.
IDENTIFIED
about 2 years ago - at 11/29/2023 08:30PM
The cause of the issue has been identified and the fix is being applied. It may take couple of hours before the connectivity with smart-connect UPSs stabilises.
INVESTIGATING
about 2 years ago - at 11/29/2023 01:52PM
We are continuing to investigate the issue. This affects our EcoStruxure Asset Advisor customers as well specially ones with smart-connect devices in their inventory.
INVESTIGATING
about 2 years ago - at 11/29/2023 09:38AM
Issue with smart connect service impacting claiming/un-claiming and receiving new measurements/alarms
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