Outage in EcoStruxure IT

Incidents/Tickets not loading in Ecostruxure IT mobile app. This affects customers with EcoStruxure Asset Advisor subscription only.

Resolved Major
March 05, 2024 - Started 11 months ago - Lasted about 12 hours
Official incident page

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Outage Details

We are currently investigating the issue.
Components affected
EcoStruxure IT Mobile EcoStruxure IT EcoStruxure Asset Advisor
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 03/05/2024 06:51PM

Tickets are loading fine in the mobile app. This incident has been resolved.

MONITORING 11 months ago - at 03/05/2024 05:01PM

We are monitoring the performance/ results.

INVESTIGATING 11 months ago - at 03/05/2024 11:21AM

Incidents/Tickets are loading currently, but you might experience loading issues intermittently. We are continuing to work on this.

INVESTIGATING 11 months ago - at 03/05/2024 07:25AM

We are currently investigating the issue.

Latest EcoStruxure IT outages

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Measurement Processing Delays - 6 months ago
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Location Setting issue - 9 months ago

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