Outage in EcoStruxure IT
Location Setting issue
Resolved MinorIncident Report
We are currently experiencing a an issue in IT Expert impacting the location setting. As a user of IT Expert you can change locations in the Modeling context in ITE, but the change won't be reflected in the Devices menu. We are working on a solution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/13/2024 08:01AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 05/03/2024 10:41AM
We have identified the issue affecting location modelling and a fix has been rolled out. Any location setting changed from now on should reflect correctly in the device settings view as well. We are also working on a fix to sync any location updates missing from the device settings view.
MONITORING
almost 2 years ago - at 05/03/2024 09:46AM
We are currently experiencing a an issue in IT Expert impacting the location setting. As a user of IT Expert you can change locations in the Modeling context in ITE, but the change won't be reflected in the Devices menu. We are working on a solution.
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