Outage in EcoStruxure IT
EcoStruxure IT service disruption
Resolved MinorIncident Report
We have identified an issue with an external service provider, that prevent you from logging into EcoStruxure IT Expert, IT Advisor (hosted), and Asset Advisor.
Our platform engineering team is fully engaged and working on remediations.
Backend processing of alarms etc. is unaffected.
Components affected
EcoStruxure IT frontpage and help center EcoStruxure IT Expert EcoStruxure IT Advisor EcoStruxure IT EcoStruxure Asset Advisor EcoStruxure IT MobileNeed to monitor EcoStruxure IT outages?
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/18/2025 03:47PM
This incident has been resolved.
MONITORING
1 day ago - at 11/18/2025 02:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 11/18/2025 02:24PM
We have identified an issue with an external service provider, that prevent you from logging into EcoStruxure IT Expert, IT Advisor (hosted), and Asset Advisor.
Our platform engineering team is fully engaged and working on remediations.
Backend processing of alarms etc. is unaffected.
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