Outage in EcoStruxure IT

Issue with smart connect service

Resolved Minor
June 03, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing some problems with the smart connect service impacting claiming/un-claiming and receiving new measurements/alarms.
Components affected
EcoStruxure IT Expert
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/03/2025 04:16PM

This incident has been resolved.

MONITORING 5 days ago - at 06/03/2025 04:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 06/03/2025 02:52PM

We are seeing some problems with the smart connect service impacting claiming/un-claiming and receiving new measurements/alarms.

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