Outage in EcoStruxure IT

Alarm & Report Email Processing Delays

Resolved Minor

March 04, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We have identified an issue with our data processing infrastructure affecting customers that are using email to receive alarms for EcoStruxure IT Expert. This is also impacting Report email generation for EcoStruxure Asset Advisor We are working on a fix. No data has been lost.

Components affected

EcoStruxure IT Expert EcoStruxure IT EcoStruxure Asset Advisor EcoStruxure IT Mobile

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/06/2025 08:19AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/04/2025 06:07PM

Latest EcoStruxure IT outages

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