Outage in EcoStruxure IT
Alarm & Report Email Processing Delays
Resolved MinorIncident Report
We have identified an issue with our data processing infrastructure affecting customers that are using email to receive alarms for EcoStruxure IT Expert. This is also impacting Report email generation for EcoStruxure Asset Advisor
We are working on a fix.
No data has been lost.
Components affected
EcoStruxure IT Expert EcoStruxure IT EcoStruxure Asset Advisor EcoStruxure IT Mobile
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 03/06/2025 08:19AM
This incident has been resolved.
IDENTIFIED
8 months ago - at 03/04/2025 06:07PM
We have identified an issue with our data processing infrastructure affecting customers that are using email to receive alarms for EcoStruxure IT Expert. This is also impacting Report email generation for EcoStruxure Asset Advisor
We are working on a fix.
No data has been lost.
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Alarm Processing Delays - 9 months ago
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