Outage in EcoStruxure IT

Issue with viewing alarms overview in the mobile app

Resolved Major

March 26, 2025 - Started about 1 year ago - Lasted 40 minutes
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

EcoStruxure IT Mobile

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/26/2025 11:58AM

This incident has been resolved.

MONITORING about 1 year ago - at 03/26/2025 11:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/26/2025 11:42AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 03/26/2025 11:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 03/26/2025 11:19AM

We are currently investigating this issue.

Latest EcoStruxure IT outages

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EcoStruxure IT service disruption - 5 months ago

Issue with smart connect service - 10 months ago

EcoStruxure IT Support is unavailable - 11 months ago

Alarm & Report Email Processing Delays - about 1 year ago

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