Outage in Ecwid

Temporary inoperability of batch API requests

Resolved Minor
April 17, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We carry out scheduled maintenance of production environment from 05:00 to 11:00 UTC. During this time, batch requests (https://api-docs.ecwid.com/reference/batch-requests) will be unavailable. This will affect users using custom apps with batch requests API. All your data (products, orders, customer details, store settings, etc) is safe and intact. If you have any questions you can reach our Support team via email at ec.support@lightspeedhq.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat.
Components affected
Ecwid API
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/17/2023 11:18AM

This incident has been resolved.

MONITORING over 2 years ago - at 04/17/2023 05:07AM

We carry out scheduled maintenance of production environment from 05:00 to 11:00 UTC. During this time, batch requests (https://api-docs.ecwid.com/reference/batch-requests) will be unavailable. This will affect users using custom apps with batch requests API.

All your data (products, orders, customer details, store settings, etc) is safe and intact.

If you have any questions you can reach our Support team via email at ec.support@lightspeedhq.com. Premium users can contact us via Live Chat from Ecwid Dashboard > Get Help > Open Live Chat.

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