Outage in Edgenuity

Imagine MyPath K-12, Imagine Math, Imagine Language & Literacy, and Imagine Español - Student Activity Reports Not Refreshing

Resolved Minor

January 22, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is actively investigating an issue affecting users of Imagine MyPath K-12, Imagine Language & Literacy, Imagine Math, and Imagine Español. Educators may experience delays or issues with updates in student activity data used for reporting. We apologize for the inconvenience and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/22/2025 09:25PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING about 1 year ago - at 01/22/2025 09:21PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED about 1 year ago - at 01/22/2025 09:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 01/22/2025 09:12PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING about 1 year ago - at 01/22/2025 09:10PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/22/2025 08:23PM

Our team is actively investigating an issue affecting users of Imagine MyPath K-12, Imagine Language & Literacy, Imagine Math, and Imagine Español.

Educators may experience delays or issues with updates in student activity data used for reporting.

We apologize for the inconvenience and will provide an update as soon as possible.

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