Outage in Edgenuity
Imagine Math - Users in Pre-K to 2nd Grade Experiencing Error Message After Signing In
Resolved MajorIncident Report
Summary AI Generated
Pre-K through 2nd grade users on Imagine Math (Edgenuity) encountered an error message upon signing in, blocking access to activities. The issue lasted approximately 1.3 hours before the team identified the cause and deployed a fix. Users were confirmed able to resume activities normally following resolution.
Our team is actively investigating an issue impacting users of Imagine Math.
Pre-K through 2nd grade users may experience an error message after signing in.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/01/2026 08:29PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
4 days ago - at 09/01/2026 07:42PM
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
IDENTIFIED
4 days ago - at 09/01/2026 07:35PM
Our team has identified the cause of the issue and are preparing to deploy a solution.
We will continue to update progress.
INVESTIGATING
4 days ago - at 09/01/2026 07:16PM
Our team is actively investigating an issue impacting users of Imagine Math.
Pre-K through 2nd grade users may experience an error message after signing in.
We apologize for the inconvenience and will provide an update soon.
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