Outage in Edmentum
ALVS Toll Free Support Phone Line Issues
Resolved MinorIncident Report
We are currently experiencing an issue with our ALVS toll free phone numbers. We have contacted our telephony vendor and are working toward a resolution as quickly as possible.
Customers can use the direct line alternatives or the Edmentum main Support line.
1.206.589.1573 (Apex Support)
1.206.752.2739 (ALVS Support)
1.800.447.5286 (Edmentum Main)
Also, please visit our support site for the other options we have to contact our Support Team.
https://www.edmentum.com/support
Components affected
Edmentum Support (Web and Phone)Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 4 years ago - at 03/08/2022 05:16PM
We are seeing improved functionality with the ALVS toll free Support line. We will continue to monitor to ensure performance remains stable.
IDENTIFIED
about 4 years ago - at 03/08/2022 04:17PM
We are seeing improved functionality with the Apex toll free Support line and are monitoring the vendor’s progress towards full resolution.
IDENTIFIED
about 4 years ago - at 03/08/2022 04:11PM
The vendor has identified the issue and is working on a fix.
INVESTIGATING
about 4 years ago - at 03/08/2022 03:56PM
We are currently experiencing an issue with our ALVS toll free phone numbers. We have contacted our telephony vendor and are working toward a resolution as quickly as possible.
Customers can use the direct line alternatives or the Edmentum main Support line.
1.206.589.1573 (Apex Support)
1.206.752.2739 (ALVS Support)
1.800.447.5286 (Edmentum Main)
Also, please visit our support site for the other options we have to contact our Support Team.
https://www.edmentum.com/support
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