Outage in Edmentum

Customer Support Phone Line Unavailable

Resolved Minor
October 20, 2022 - Started about 3 years ago - Lasted 39 minutes
Official incident page

Incident Report

Our voice provider is currently experiencing a service interruption impacting the phone system for Sales and Customer Support. The vendor is currently working to resolve this service interruption.
Components affected
Edmentum Support (Web and Phone)

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/20/2022 08:22PM

Our voice provider has implemented a fix and the phone lines are currently functional. We are continuing to monitor at this time.

INVESTIGATING about 3 years ago - at 10/20/2022 07:54PM

Our voice provider is currently experiencing a service interruption impacting the phone system for Sales and Customer Support. The vendor is currently working to resolve this service interruption.

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