Outage in Edmentum

Exact Path issue

Resolved Major

April 23, 2025 - Started 10 months ago - Lasted 34 minutes
Official incident page

Incident Report

An issue preventing login to the platform has been identified. Teams are working on resolving the issue.

Components affected

Edmentum Courseware Edmentum Exact Path

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 04/23/2025 12:52PM

This incident has been resolved.

MONITORING 10 months ago - at 04/23/2025 12:45PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 04/23/2025 12:44PM

Teams have implemented a fix for the issue and are monitoring the results.

IDENTIFIED 10 months ago - at 04/23/2025 12:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 04/23/2025 12:21PM

An issue preventing login to the platform has been identified. Teams are working on resolving the issue.

source IsDown Widespread 504 gateway errors during outage Reports started 9 minutes before official outage was reported

Users report recurring 504 Gateway errors across multiple platforms and devices, impacting access to assignments and courses, with issues starting at 8:00 AM (GMT-4).

Latest Edmentum outages

Exact Path and Renaissance Integration - about 15 hours ago

Genius: Unable to log in to the Genius platform - 13 days ago

Performance Issues: MajorClarity - 26 days ago

Exact Path + NWEA Integration Interruption - 3 months ago

Exact Path and Courseware Login Issues - 4 months ago

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